All fees are shown as the total amount payable. KIWAMI Property Services and Management is not currently VAT registered, so VAT is not applicable. Any variable fee or third-party cost will be explained and agreed before you become liable.
Landlord management plans
| Plan | Fee |
|---|
| Let Only | 80% of one month's rent, minimum £450 |
| Rent Collection | 6% of monthly rent collected, minimum £60 per month |
| Fully Managed | 9% of monthly rent collected, minimum £90 per month |
| Premium Managed | 11% of monthly rent collected, minimum £110 per month |
| Portfolio Management, 2 properties | 10% pcm |
| Portfolio Management, 3 to 5 properties | 9.5% pcm |
| Portfolio Management, 6 to 10 properties | 9% pcm |
| Portfolio Management, 11 or more properties | Bespoke quotation |
Where KIWAMI must find a new tenant for a Rent Collection property, the Let Only fee applies. Portfolio fees are confirmed by quotation following a portfolio review.
Tenancy and deposit administration
| Service | Fee |
|---|
| Standalone tenancy preparation and administration | £150 |
| Existing tenancy onboarding | £150 |
| Standalone deposit registration and prescribed-information administration | £35 |
| Tenant-requested tenancy amendment | Charged to tenant where legally permitted |
| Landlord-requested tenancy amendment | £50 |
| Additional Right to Rent follow-up check | Included for managed properties |
| Guarantor agreement preparation | Included with Let Only |
| Additional guarantor or complex referencing | By prior quotation |
Inventory and check-in
| Property size | Inventory and check-in |
|---|
| Studio or one bedroom | £110 |
| Two bedrooms | £125 |
| Three bedrooms | £145 |
| Four bedrooms | £165 |
| Five bedrooms or more, or HMO | Quotation provided |
Check-out
| Property size | Check-out report |
|---|
| Studio or one bedroom | £95 |
| Two bedrooms | £110 |
| Three bedrooms | £125 |
| Four bedrooms | £145 |
| Five bedrooms or more, or HMO | Quotation provided |
Prices assume a normally furnished property of standard size. Large, heavily furnished or unusually complex properties may require a quotation agreed before work begins.
Property inspections
| Inspection service | Fee |
|---|
| Routine inspection for a non-managed property | £75 |
| Additional inspection requested by landlord | £75 |
| Urgent inspection | £95 |
| Detailed inspection with extended photographic report | From £95 |
| HMO or large property | Quotation provided |
Scheduled routine inspections are included in Fully Managed and Premium Managed. Additional or exceptional inspections may be chargeable with the landlord's prior agreement.
Maintenance and property attendance
| Service | Fee |
|---|
| Routine telephone or email maintenance coordination under a managed service | Included |
| Maintenance coordination for a non-managed property | £35 per job |
| Physical maintenance attendance within 15 miles | £65 |
| Same-day urgent attendance | £95 |
| Out-of-hours emergency attendance | £125 |
| Additional time after the first hour | £45 per hour |
| Travel beyond 15 miles | £1 per additional mile |
| Materials and contractor charges | Charged separately |
| Major works coordination | 10% of contractor cost, minimum £75 |
Other landlord charges
| Service | Fee |
|---|
| Additional key collection or delivery | £35 within 15 miles |
| Replacement keys | Actual cost plus agreed attendance, where required |
| Detailed insurance or contractor visit | £65 |
| Deposit dispute evidence preparation | £75 per hour |
| Tribunal, court or formal hearing attendance | £125 per hour |
| Legal notices prepared by an external solicitor | Solicitor's actual charge |
| Termination and portfolio handover | £125 per property |
| Portfolio handover involving several properties | Maximum £500, unless exceptional work is agreed |
| Paper statements or postage | Actual reasonable cost, if requested |
| Cleaning, gardening, decorating and repairs | Written quotation before work begins |
Tenant permitted payments
| Permitted payment | Amount |
|---|
| Rent | As advertised and stated in the tenancy agreement |
| Refundable holding deposit | Maximum one week's rent |
| Refundable tenancy deposit where annual rent is below £50,000 | Maximum five weeks' rent |
| Refundable tenancy deposit where annual rent is £50,000 or more | Maximum six weeks' rent |
| Tenant-requested tenancy variation, assignment or novation | Up to £50 |
| Variation costing more than £50 | Reasonable evidenced cost only |
| Lost key or security device | Reasonable evidenced replacement cost |
| Late-rent interest | Maximum 3% above Bank of England base rate |
| Tenant-requested early termination | Landlord's actual loss and agent's reasonable evidenced costs |
| Utilities, communications, TV licence and council tax | Where the tenancy makes the tenant responsible |
| Damage or breach of tenancy | Actual reasonable loss, supported by evidence |
Late-rent interest is charged only when rent has been outstanding for more than 14 days, the tenancy agreement permits the charge, and the rate does not exceed 3% above the Bank of England base rate. If a tenant requests early termination, they may be required to pay the landlord's actual loss of rent, reasonable re-letting costs and other reasonable evidenced costs directly resulting from the request.
